Return, Refund, & Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

 Cancellation Policy

For Cancellations please contact the us via contact us link. 

Requests received later than 15 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.

Refund Policy & Compensation Policy: 

In case of following shipped to the customer:-

1. Hole in item

2. Thread missed in weaving

3. Different Color thread in weaving

4. Cut

5. Stripe or color variation in fabric

6. Irregular stitching

7. Threads coming out of stitching

8. Seam Puckering

9. Unstitched/missing stitch

10. Threads stuck

11. Size variation

12. Color variation

13. Package torn/ item too damaged

14. No labels/wrong labels

15. Wrong marking on inserts

16. Insert marked wrongly

Pre-requisite Required to Carry out Compensation Procedure for above -

  Bhayaji Will need a Confirmation of the Bed Size, color, any mistake from the Customer, With a Picture Of the item they have received.

·        Bhayaji will bear maximum to the extent of 40% of the product cost or Actual refund given to buyer, whichever is less. Proof of refund has to be given.

·        Return will be accepted at Indian warehouse for full refund and we can compensate up to 25% of product cost as return shipping. Package received should be in original condition and packing.  .

In case of a Quality Issue as follows:

1. Thread count not as mentioned      (No responsibility of BMPL)

2. Pilling/rough/thin/thick fabric/bubbling/puckering/shrinkage /foul smell

·        Return will be accepted at Indian warehouse for full refund. Return shipping cost to be bourne by buyer. Package received should be in original condition and packing.

In case of Shipping problems:

·        USA states like PR, HI, AK, MP & VI states will be considered in REST OF WOLRD zone and will be sent by India Post.

·        If shipment comes in remote area, then remote area charges will be paid by client. Please check at your end before placing order for remote area.

   Bhayaji can claim for remote area charges from client within 2 months from date of order.

·        All orders which are shipped through India Post are not traceable sometimes & all responsibilities will be of client, if package is lost or damaged. No compensation will be given.

·        If any changes are required in the address, then client has to pay extra charges.

·        If asked to re-route package, then re-routing cost (shipping charges) has to be paid by client.

·        After having tracking no.; client may track package continuously till it is delivered to buyer. If any problem during smooth delivery of package then client should inform immediately. 

·        If item is return to us, we can re-ship the item at additional shipping cost, which will have to be bourne by Client. Return shipping cost has to be paid by client. If item is back due to wrong address or buyer refuses shipment, no refund will be given in this case.

·        If incorrect address is given, all responsibilities will be of client. No compensation will be given,

·        If buyer is not at home at the time of delivery, whole responsibility will be of client. No compensation or replacement will be given as courier companies may destroy the product.

·        Return tracking no. (RMA) will not be given.

·        All destination custom charges will be paid by buyers. If buyer refuses there shipment due to custom charges, no compensation will be provided.

Bhayaji to Drop shippers -

·        All the Adjustments will be done with the drop shipper at the end of every month. Even in case of Refunds provided to the Customers.

·        No Adjustments of any amount are allowed in between, drop shipper has to pay exact amount mentioned on the website in order to get their item shipped.

·        Bhayaji may ask the clients to provide a proof for all adjusted amounts. 

·        Refund for return shipment will be done only after receipt of item in Indore in original condition.

Payment: Conversion rates are finalised every 15 days and any payment done on the 16th day will be accepted on exchange rate which so ever is higher in Rupee Terms on or before the date.

Return Address

Your-web-site.com(change this to your website name)

C/O Bhayaji Mercantile Pvt Ltd

Plot No 29, Industrial Area, Bardari,

Indore (M.P)-453111

India